Credit card processing fees can be the highest monthly cost for your business, even higher than insurance, well over $10K a month for some. If you are using a booking engine that adds on 4.5% or higher at checkout, that IS likely your highest cost. Do the math on that on, using a flat fee […]
On the early morning hours of January 9, 2026, two updates were deployed to PonoRez’s production system: TARP Signup Form: A CAPTCHA enhancement was added. The form is now back online. Customer Texting: Progress toward two-way texting (reply-enabled messaging) Two-way texting update This second item is the first visible step in our transition to a
Current Watch Feature (Today) PonoRez currently offers a Watch feature that suppliers can toggle on/off per reservation. When enabled, it changes the reservation name color to help staff quickly identify certain booking conditions. In addition, some scenarios automatically apply a color: Red: Reservation created via API by an agency’s customer Orange: Reservation created by an
Introduction:The modern traveler has access to more booking tools than ever, but behind the scenes, a troubling shift has taken place. The in-destination experience market has become a competitive space for online sales between small local businesses and massive online travel agencies (OTAs). In-destination experiences are what PonoRez was explicitly created to support and serve.
The Power Shift in Travel: Why Experience Suppliers Must Reclaim Control Read More »
The phrases “redirecting to” and “having a website resolve to” are often used when discussing domain names and web hosting, but they mean different things: ✅ “Redirecting to” This means one URL or domain points users to a different URL/domain—often visibly in the browser. How it works: A redirect tells the browser (or search engine)
To Resolve or Redirect? What’s the Difference? Which is better? Read More »
Online ticketing systems rely on several key financial technologies to ensure that customer payments are processed securely, accurately, and quickly. Each piece plays a unique and vital role in the digital transaction process. It’s extremely frustrating when one component fails. The entire process fails. On June 23 around noon TSYS started declining all transaction on
What is an ISO? An ISO is a third-party company that is authorized by a credit card network (like Visa or Mastercard) to resell merchant services—including credit card processing—on behalf of an acquiring bank. In simpler terms, an ISO helps businesses (such as online ticketing platforms, venues, or event organizers) set up and manage their
What is a Payment Gateway? Merchant Processor? Acquiring Bank vs. Issuing Bank? Understanding Online Ticketing Payments: Key Components Explained Online ticketing systems rely on several key financial technologies to ensure that customer payments are processed securely, accurately, and quickly. Among the most important of these are the payment gateway, merchant processor, acquiring bank, and issuing
It’s never an easy venture to own and operate your own a business that caters to the Hawaii tourism industry. Natural calamities can put a hamper on tours and activities, not to mention ever-changing government regulations, political factors, and other various external events and conditions that make running your business a very challenging endeavor. Ecommerce
7 Questions for Marketing Online on a Tight Budget Read More »
Congratulations! You\’ve decided to jump into the realm of paid online marketing. You feel compelled to bring your Hawaii tourism business into the spotlight using on-line ads, but you’re uncertain about the best way to do this. Primarily, you are interested in viewing your options for advertising via Facebook or using Google AdWords. How do you
Facebook Ads vs. Google Adwords: Which One Should You use? Read More »
