Online Reviews

Woman booking a Hawaii vacation

Converting Strangers into Customers: Understanding the online purchase process

Consider this scenario for a minute: You have a beautiful website, and online sales for your attraction or experience is slowly trickling in. You try a few ads, step up your social media game, and even add a few discounts to see if it would increase your online sales. Still the same trickle, week after […]

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Online Reviews

Dealing with customers online: 4 steps to save and maintain your online reputation

In today’s online marketplace, social media and online review sites have made it very easy for an angry or disgruntled customer to post a scathing review of their experience with your product or service. It’s easy to snap a photo or video while on tour, pointing out a problem or some disappointing unexpected aspect of

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